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Service Engineer USA (m/f)

Chemspeed Technologies AG is the worldwide leader in workflow automation for lab research & development. During more than two decades of unparalleled innovation we created revolutionary technology enabling automated laboratory workflows made by scientists for scientists.

Our enthusiasm for our outstanding products and solutions is the backbone of day-to-day interaction with our customers. Chemspeed is experiencing exciting growth and as such we are taking our business to the next level. Keeping our customer’s satisfaction at a maximum level is a key for our business – thus we are looking for a service engineer based in the region of Cleveland, Ohio who likes and lives to focus on customers every day. Are you ready to roll up your sleeves? We are seeking to recruit a

 

Service Engineer (m/f)

 

Your tasks

  • Installation, maintenance and repair of our high-tech automated systems
  • Technical consulting on our systems to ensure maximum operational capability and 110% customer satisfaction
  • Promote our customer care contracts
  • Co-operate closely with our automation chemists and business managers to provide technical support
  • Actively communicate customer needs and requirements to our service & support management and to the R&D department
  • Support production department and perform final tests of tools and equipment
  • Training of distributors and new or third party service engineers

 

Requirements

  • Solid education in electrical & mechanical engineering and/or 3 years of experience in repair and maintenance of instrumentation used in chemical laboratories (e.g. parallel synthesizers, liquid handlers, auto samplers, HPLC)
  • Enjoy direct contact with customers and frequent travel (worldwide, approx. 50 – 60 %)
  • General understanding of typical workflows in chemistry laboratories is a huge plus
  • Definite customer orientation and confidence to work independently
  • Solid communication skills in English, knowledge of any further language is a plus
  • Solid user experience with Microsoft office products Excel and Word
  • Willing to contribute to the success of our enterprise as a key member of our highly motivated team

 

We offer

  • A unique opportunity where you will love every minute of your challenge
  • The chance to be part of an exceptional growth story and a passionate team
  • A technical entry position to start your career within an innovative and trend-setting company

 

Please send your application to [email protected]